We offer shipping through reputed agencies and the estimated time of delivery will be communicated to you in advance.
In the rare event that your package is lost or missing, the shipping agency that is processing your order will be responsible.
If you are unhappy with your order and wish to return it to us, you will be responsible for the shipping costs if you get the wrong address. If we are made to bear return shipping costs, we will deduct these costs from your refund prior to processing it.